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Our Values

We are committed to becoming a World Class national and international provider of healthcare. To help us achieve this we have created, with staff, a set of values that are at the heart of everything we do.

Our Six Values, developed by staff, for staff:




We treat everyone with courtesy, compassion, respect and dignity. We act with openness, honesty and integrity in all we do. We take pride in all we do and aspire to do.




We see education, research and learning as central to improvement. We work in partnership to deliver and improve the services we provide for our patients. We are open to change and seek to innovate to improve what we do.

The intention is to move focus from ‘what’ we do to ‘how’ we do it. Therefore, through extensive consultation with our staff our behaviour framework was developed which underpins each of our values. The behaviour framework is a guide to how staff at UHCW treat each other, our patients, our partners and the community we serve.

Applying for a job?

If you are thinking of applying for a job with us, understanding our values and behaviours framework will not only help you to prepare for your application and interview process, but also to inform you of the behaviours we expect our staff to demonstrate on a daily basis.

Nurses at University Hospital, Coventry, and the Hospital of St Cross, Rugby, have contributed to a prestigious new manual for trainee and practising nurses.